WEBSITE TERMS AND CONDITIONS
reklii.com

I. Definitions

1. For the purposes of the Terms and Conditions, the following definitions are used:

• a. Update – a modification of the Digital Service, including its security features, which is necessary to maintain the Digital Service in conformity with the Contract;
• b. Working Days – days from Monday to Friday, excluding public holidays;
• c. Customer - a natural person with full capacity for legal acts, a natural person conducting business activity, a legal person or an organizational unit without legal personality, to which special regulations grant legal capacity - who places an Order for a Package on the Website;
• d. Consumer - a natural person performing a legal act with an entrepreneur not directly related to their business or professional activity;
• e. Account - a part of the Website allocated to the User, through which the User can perform specific activities within the Website, in particular, use the Digital Service;
• f. Civil Code - the Act of April 23, 1964, the Civil Code;
• g. Organizer – a natural person with full capacity for legal acts, a legal person or an organizational unit with legal capacity, who concludes a Contract for the supply of a Digital Service with the Service Provider within the selected Package, sets up an Account on the Website and creates and manages an Event or an Event Page, in particular by providing Participants with a QR code, link or other access data;
• h. Package – a variant of the Service or Digital Services provided by the Service Provider, including a Trial Package or a Paid Package, specifying the scope of the Digital Service, in particular the number of albums that can be created, the limit of photos, files or video materials, the period of uploading, storing and downloading materials, the possibility of creating one's own Event Page in a subdomain of the Website or a variant including only the service of creating an Event Page, as well as access to additional options, limits and parameters indicated in the description of a given Package on the Website;
• i. Entrepreneur – an entrepreneur within the meaning of the Civil Code, i.e., a natural person, a legal person and an organizational unit, not being a legal person, to which special regulations grant legal capacity, conducting business or professional activity in their own name, excluding an Entrepreneur with consumer rights;
• j. Entrepreneur with consumer rights - a natural person concluding a contract with the Service Provider directly related to their business activity, when the content of this contract shows that it does not have a professional character for them, resulting in particular from the subject of their business activity, made available on the basis of regulations on the Central Register and Information on Economic Activity. In these Terms and Conditions, provisions regarding Consumers in the scope of the statutory right of withdrawal from the contract also apply to Entrepreneurs with consumer rights;
• k. Terms and Conditions (Regulamin) – this contract template within the meaning of the Civil Code;
• l. Regulations for Participants - a separate document intended for Event Participants, specifying the rules for using the Website by Participants, including the rules for adding, viewing and downloading digital materials, as well as the rights and obligations of Participants;
• m. Website – all elements constituting the website, operating under the following domain: reklii.com;
• n. Event Page - a separate part of the Website created by the Organizer within the selected Package, available in a subdomain of the Website chosen from available names. The Event Page is configured by the Organizer using the functionalities and elements provided on the Website (including modules, visual settings and forms) and enables publishing information about the Event, managing the list of Participants and collecting data through forms, and Participants - to read the information and provide data to the Organizer;
• o. Participant - any natural person who has received from the Organizer a QR code, link or other access data to the Website, including the Event Page, and uses the functionalities available therein in accordance with the Regulations for Participants;
• p. Contract for the supply of a Digital Service – a contract for the supply of a digital service within the meaning of the Consumer Rights Act, concluded between the Service Provider and the Customer by purchasing a Package, on the terms described in the Terms and Conditions;
• q. Digital Service – a digital service within the meaning of the Consumer Rights Act, allowing the Customer, among other things, to produce, process, store and access data in digital form, provided continuously within the purchase of a Package;
• r. Service Provider – Jakub Mańka, conducting business activity under the name Jakub Mańka, entered in the register of entrepreneurs of the Central Register and Information on Economic Activity maintained by the minister responsible for Economy responsible for Economy at the address: ul. Smolna 10, 44 – 200 Rybnik, NIP 8993027409, REGON 541988811;
• s. Contract for the provision of Electronic Services – a contract concluded between the Service Provider and the User, on the rules described in point III below;
• t. Electronic Services – services within the meaning of the Act on the provision of services by electronic means, i.e., provided without the simultaneous presence of the parties (remotely), through the transfer of data at the individual request of the User, sent and received using devices for electronic processing, including digital compression, and storage of data, which is entirely sent, received or transmitted using a telecommunications network within the meaning of the Act of July 12, 2024 – Electronic Communications Law;
• u. Copyright Act - the Act of February 4, 1994, on Copyright and Related Rights (Journal of Laws 1994, No. 24, item 83, as amended);
• v. User – a natural person, a legal person or an organizational unit without legal personality, to which special regulations grant legal capacity, using the Website;
• w. Event (in the Website interface also commonly referred to as "Photo Gallery" or "Gallery") – a private or business event, e.g., a wedding, reception, family celebration, business or sports event, holiday celebration, anniversary, trip, vacation - created by the Organizer on the Website within the purchased Package, for which a QR code, link or other access data is provided to enable Participants to use the Website and the Event Page and to add, view and download digital materials in accordance with the Terms and Conditions;
• x. Order - an offer made by the Customer, aimed at purchasing a Package and concluding a Contract for the supply of a Digital Service;
• y. Change - a modification of the Digital Service that is not necessary to maintain the Digital Service in conformity with the Contract for the supply of a Digital Service and does not involve costs on the part of the Consumer.

II. General Provisions of the Terms and Conditions

1. The Terms and Conditions have been created in accordance with the requirements of legal regulations, including in particular the Act on the provision of services by electronic means and the Consumer Rights Act and specify, among others:

• a. types and scope of Electronic Services;
• b. conditions for the provision of Electronic Services, including technical requirements necessary for cooperation with the Service Provider's ICT system and information on the prohibition of providing content of an unlawful nature by the User;
• c. conditions for concluding and terminating Contracts for the provision of Electronic Services;
• d. conditions for concluding Contracts for the supply of Digital Services;
• e. complaint procedures.

2. The Service Provider provides Electronic Services in accordance with the Terms and Conditions and applicable laws.

3. The Service Provider provides the User with the Website Terms and Conditions and the Regulations for Participants free of charge, in a way that allows their obtainment, reproduction and recording of the content of the Regulations using the ICT system used by the User.

4. The Website is intended for Organizers of various types of private or business Events. Within the purchased Package, depending on its scope, the Website enables Organizers, among others, to create an Account, create an Event, generate a QR code or access link for Participants and provide them with space for adding, viewing and downloading materials in digital form for the time specified in the selected Package.

5. If the Organizer purchases a Package covering such functionality, the Website also enables the creation of a public Event Page in a subdomain of the Website, based on the shared template, within which the Organizer can publish information about the Event, maintain a list of Participants and provide Participants with forms used to transmit information related to the organization of the Event by Participants.

6. The Website is also intended for Event Participants who have received from the Organizer a QR code, link or additional access data, including a password set by the Organizer. The functionalities and rules for using the Website by Participants are specified in separate Regulations for Participants.

7. The User can contact the Service Provider via:

• a. e-mail message, at: info@reklii.com;
• b. telephone contact at: +48 664 289 120;
• c. traditional mail at the following address: ul. Smolna 10, 44 – 200 Rybnik.

III. Provision of Electronic Services on the Website

1. Through the Website, the Service Provider provides the following Electronic Services free of charge: use of the Website, including browsing information on the site, Service descriptions, reviews, the possibility of using the contact form, signing up for the newsletter, redirecting to external platforms (e.g., the Service Provider's social media), and creating and maintaining an Account.

2. Upon opening, and thus starting to use the Website, a Contract for the provision of an Electronic Service in the form of using the Website is concluded, which may consist, in particular, of browsing information posted on the site, e.g., information about Packages and the Service Provider.

3. The Contract for the provision of an Electronic Service referred to in the subsection above is concluded for an indefinite period, while the termination of this Contract occurs by the User leaving the Website.

4. A User who wants to contact the Service Provider regarding their business activities can use the Electronic Service in the form of a contact form located on the website.

5. The conclusion of the Contract for the provision of an Electronic Service in the form of a contact form occurs at the moment the message is sent by the User. The Contract is concluded for an indefinite period and is terminated upon the Service Provider sending a response to the message sent by the User.

6. The User has the option to sign up for an e-mail newsletter through a dedicated sign-up form (window) located on the main page of the Website, i.e., receiving commercial information from the Service Provider in the form of messages sent to the e-mail address provided by the User. For this purpose, the User must provide a valid e-mail address, express consent by checking the checkbox, and confirm the subscription to the newsletter via a confirmation link sent by the Service Provider to the e-mail address entered in the form used for signing up for the newsletter. The User may withdraw consent to send the newsletter at any time.

7. The Contract for the provision of the newsletter Service is concluded for an indefinite period and is terminated upon the User sending a request to remove their e-mail address from the newsletter subscription or unsubscribing using the link in the content of the message sent within the newsletter Service.

8. The User has the option to use the Electronic Service in the form of being redirected from the Website to the page of external platforms, in the form of a Google business profile and the Service Provider's social media, such as Facebook, Instagram, TikTok, to the Service Provider's account related to their business activity.

9. The conclusion of the Contract for the provision of an Electronic Service in the form of a redirect, referred to in the subsection above, occurs at the moment of clicking the icon dedicated to a specific platform to which the User wants to be redirected and is terminated upon the User being redirected to that platform.

10. The Website User also has the option to create an Account on the site, in particular, to use the Digital Services available within the purchased Package. To create an Account, the User should register. The rules for providing the Account Service are described in the point below.

IV. Account

1. A Website User who wants to use the Electronic Services available within the Account and the Digital Services available within the purchased Package has the option to register and maintain an Account. To set up an Account, the User should enter the data necessary for Account registration, required at the registration stage.

2. Setting up an Account is not necessary to place an Order for a Package, but it is necessary to use the Digital Services available within the Package, i.e., among others, creating an Event, managing it or creating and managing an Event Page. To set up an Account, the User should register through the form dedicated to registration available on the Website.

3. The conclusion of the Contract for the provision of an Electronic Service in the form of setting up and using an Account occurs at the moment of successful Account registration. The Contract is concluded for an indefinite period and is terminated immediately after the User sends an e-mail to the Service Provider with a request to delete the Account; however, deleting the Account is not possible during the duration of the Contract for the supply of a Digital Service, because by deleting the Account, the Customer would lose access to the use of paid Digital Services.

4. A User may not have more than one Account assigned to one e-mail address.

5. The User is not allowed to use other Users' Accounts or provide other persons with the possibility of using the Account, including disclosing the Account access password.

6. By registering an Account, the User declares that the data provided by them in the Account registration form and in internal forms available after logging into the Account are true and do not violate the rights of third parties.

7. The Account contains the User's data provided by them during registration.

8. In the event of a breach by a User who is a Consumer or an Entrepreneur with consumer rights of the provisions of these Terms and Conditions, legal regulations or good practices, the Service Provider, after a prior ineffective request to cease or remove the breaches, setting an appropriate deadline, may suspend the possibility of using the Account for a period determined by the Service Provider or terminate the Contract for the provision of the Account maintenance Service with a 14-day notice period.

9. In the event of a breach by a User who is an Entrepreneur of the provisions of these Terms and Conditions, legal regulations or good practices, the Service Provider may immediately terminate the Contract for the provision of the Account Service (delete the Account) or suspend its performance within the Account.

10. More information regarding potential breaches that may cause suspension or deletion of the Account on the terms described in the subsection above is indicated in the point regarding the rules for using the Website.

V. Presenting Reviews

1. The Service Provider publishes verified, positive reviews collected from their Customers on the Website. Reviews selected by the Service Provider are subject to publication. The published reviews come from the Google business profile.

2. The Service Provider does not allow independent publication of reviews on the Website. The Service Provider asks Customers to provide a review via the Google business profile by sending a link through which the Customer can post a review on the Google business profile.

3. Due to the public availability of the Google business profile, through which any Internet user can post a review, the Service Provider, before publishing reviews on their Website, verifies them to ensure they come from the Service Provider's Customers, checking if the review comes from a person who actually used the services provided by the Service Provider, through identity verification.

4. The Service Provider publishes on the Website only those reviews that are written in a reliable, honest and substantive way, without using profanity or other words commonly considered offensive, and reviews that do not violate applicable laws, including the rights of third parties – in particular, they are not defamatory, insulting, do not violate personal rights, copyrights, do not serve to conduct competitive activity against the Service Provider or constitute any act of unfair competition.

VI. Technical Requirements

1. In order for the User to use the Website, cooperation between the User's and the Service Provider's ICT systems is necessary.

2. To use the Website, it is required to meet the minimum technical requirements, in the form of access to the Internet and appropriate software enabling the use of the Internet, using an end device through which the User wants to use the Website. To use all functions of the Website, it is also necessary to have an e-mail account.

3. Using any electronic services on the Internet, including Electronic Services provided on the Website, may involve certain risks, such as introducing harmful software into the User's ICT system or the acquisition and modification of the User's data by unauthorized persons.

4. In order to mitigate the risks indicated in subsection 3 above, the Service Provider recommends using technical measures that are able to prevent the indicated risks, e.g., in the form of antivirus programs.

VII. Rules for Using the Website

1. The User should use the Website in accordance with its purpose and at the same time with respect for the rules adopted in the Terms and Conditions, in accordance with the law and accepted customs.

2. The User, in particular, should not:

• a. provide and transmit content that could be considered a violation of the law, in particular through the forms available on the Website, by adding Events;
• b. post any programs, files, applications, including their extensions, that could negatively affect the operation of the Website, devices used for its operation, as well as devices or software of other Users (including in particular viruses, Trojans and other malicious software);
• c. undertake any actions that could lead or have led to interference with the operation of the Website (programming or hacking activities);
• d. bypass the Website's security measures by using so-called security vulnerabilities;
• e. use the content posted on the Website in a way that goes beyond personal use, i.e., violate intellectual property rights, as discussed later in the Terms and Conditions.

VIII. Package Trial Periods

1. The Customer has the option to purchase a selected Package or use a trial period, if such is available for a given Package.

2. To start a trial period, the User should register an Account and log in to it.

3. Within the trial period, after logging into the Account, the Customer may, depending on the type of Package - create an Event or an Event Page, using the functionalities available in the trial Package, without the need to enter an activation code.

4. The trial period lasts for the time indicated in the Package description and is counted from the moment of creating the Event or the Event Page.

5. During the trial period, the User may use the Digital Services available within the trial Package, and in the case of a Package with a Digital Service in the form of the possibility of creating an Event Page - the Page may be freely edited within the scope of available functions.

6. Before the expiry of the Package trial period, the Service Provider may send the User a notification via e-mail about the approaching expiry of the trial period.

7. After the trial period expires, the Service Provider immediately, no later than within 1 Working Day, sends the Customer an e-mail with information about the expiry of the trial period. The Event Page or the added Event are blocked, and the User has no possibility to edit them – it is only possible to view the Page or information added within the Event. To restore the possibility of editing, the Customer must purchase a Package containing a Digital Service in the form of creating their own Event Page, creating an Event, or a Package containing both the service of creating an Event and creating an Event Page.

8. After a specified time from the end of the trial period, the Event Page project or the Event are deleted – this time is indicated on the Website and is counted from the end date of the trial period, unless the Customer purchases an appropriate Package earlier. 14 days before the expiry of the time referred to in the preceding sentence, the Service Provider sends the Customer an e-mail with a reminder that with the expiry of the indicated deadline, information, materials and data added within the Event or the Event Page will be deleted.

9. The trial period does not involve additional fees, and using it does not oblige the Customer to purchase a Package.

IX. Ordering a Package

1. Information about the Packages available for purchase is presented on the Website, in particular by presenting their descriptions and prices. This information does not constitute an offer within the meaning of Article 66 of the Civil Code, but only an invitation to conclude a Contract for the supply of a Digital Service within the meaning of Article 71 of the Civil Code.

2. The Service Provider informs on the Website, in the Digital Service description, about the technical requirements necessary for the integration of the Digital Service with the Customer's digital environment, including the functionality, compatibility and interoperability of the Digital Service.

3. A User who is an Organizer can place an Order for a Package through a special form for placing Orders, the so-called shopping cart (hereinafter referred to as the "Shopping Cart/Cart").

4. A condition for placing an Order, and thus concluding a Contract for the supply of a Digital Service, is that the User has an active e-mail account.

5. In order to place an Order using the Shopping Cart, the Customer should follow the instructions on the Website, including in particular:

• a. select the Package the Customer is interested in and click the button dedicated to placing an Order for the Package;
• b. in the designated places, enter the data necessary for the execution of the Order and the Contract for the supply of a Digital Service, such as name and surname, e-mail address, and if the Digital Service in the form of creating one's own Event Page is an element of the Package – the User can choose a free subdomain name for their Page;
• c. select a payment method from those offered by the Service Provider;
• d. read the Terms and Conditions, the Instruction on the right of withdrawal from the Contract constituting an appendix to the Terms and Conditions, and the Privacy and Cookies Policy;
• e. by checking the checkbox, declare that the Customer has read the Terms and Conditions and the Instruction on the right of withdrawal from the Contract and that they consent to the commencement of the performance of the service before the expiry of the deadline for withdrawal from the Contract, acknowledging that by expressing this consent, they simultaneously lose the right to withdraw from the Contract after the Digital Service is fully performed;
• f. select the button finalizing the Order.

6. After the Order is placed via the Shopping Cart, the Service Provider sends the Customer a confirmation of the terms of the placed Order along with information or a document regarding payment, which indicates the payment deadline.

7. The Order constitutes an electronic offer to conclude a Contract for the supply of a Digital Service.

X. Payments and Conclusion of the Contract for the supply of a Digital Service

1. Package prices are given in Polish zlotys and include all necessary fees and taxes that should be included in accordance with applicable law. All transactions for the purchase of a Package are carried out in Polish currency (PLN).

2. At the stage of placing an Order for a Package, the Customer may make a prepayment (hereinafter referred to as "Prepayment"), via electronic payment, in the scope of quick transfer payments, handled by payment operators indicated on the Website.

3. The Customer will be informed of the maximum deadline for making the Prepayment. In the case of electronic payment, the Prepayment should be made immediately – before the expiry of the payment session made available by the payment operator. Lack of payment within the deadline results in the cancellation of the placed Order.

4. For the successful making of the Prepayment, it is considered that the Service Provider receives information from the settlement agent's system about the payment made by the Customer.

5. After receiving the Prepayment, the Service Provider will send an electronic message to the Customer's e-mail address confirming the acceptance of the Order for execution, which constitutes the Service Provider's statement of acceptance of the Customer's offer (in the form of the placed Order) and upon its receipt by the Customer, a Contract for the supply of a Digital Service is concluded.

6. The Contract for the supply of a Digital Service is concluded in Polish, with content consistent with the Terms and Conditions.

7. The Service Provider provides the Customer with a proof of purchase, e.g., in the form of an e-mail confirmation of the Order or an invoice.

8. The Contract for the supply of a Digital Service is concluded for a fixed period, indicated in the description of the Package selected by the Customer, and is terminated after the period for which the Contract was concluded.

9. The Digital Service is available on the Customer's Account immediately, right after the conclusion of the Contract for the supply of a Digital Service, but no later than within 24 hours.

10. The Service Provider undertakes to provide the Consumer with Updates to the Digital Service for 2 years from the moment of delivery of the Digital Service, unless the Consumer and the Service Provider have individually agreed on another date.

11. In the event that the Service Provider uses mechanisms for individual price adjustment based on automated decision-making, the Service Provider each time provides this information to the Consumer during the placement of the Order, taking into account the requirements imposed in this regard by regulations on personal data protection.

XI. Rules for Providing the Digital Service

1. Immediately after the conclusion of the Contract, i.e., after the successful making of the payment, but no later than within 24 hours, the Customer receives access to all Digital Services covered by the purchased Package.

2. Within the Service, the Organizer can create an Event by logging into their Account, or in its absence – by prior Account registration and providing an activation code. The Organizer may also continue editing the Event and/or the Event Page created within the Package trial period.

3. The Activation Date means the moment the period for uploading materials within the Event begins. From the Activation Date, Participants can add materials in digital form for the time specified in the Package (upload period). After its expiry, the possibility of adding materials is automatically blocked.

4. After the upload period ends, the download period begins, during which the Organizer and Participants can download the shared materials to their devices for the time specified in the Package.

5. The upload period and the download period begin on the activation date at 00:00 and end upon the expiry of the last day of a given period at 23:59, according to the time zone applicable in the territory of the Republic of Poland.

6. After the download period expires, access to the materials may be blocked, and the materials may be permanently removed from the Website. The Organizer is obliged to download the materials within the deadline resulting from the Package. Permanent removal of materials after the expiry of the download period constitutes the performance of the Contract in accordance with its content and does not constitute improper performance of the Service.

7. The Organizer is responsible for providing Participants with the QR code, link or other access data before or during the Event. The Organizer is responsible for the way the access data is transmitted and for the consequences of its disclosure to unauthorized persons. The Service Provider has no influence on further dissemination of access data by the Organizer or Participants.

8. Within the Service, the Organizer is entitled to technical support provided via e-mail, covering answers to questions regarding the functioning of the Website and removal of technical errors preventing correct use of the Service. Technical support does not include individual modifications of the Website's functionalities or actions going beyond the standard operation of the Service. Contact within technical support is possible on Working Days during the contact hours specified on the Website. The Service Provider undertakes actions aimed at resolving the reported problem immediately upon receipt. The deadline for removing the problem is determined each time by the Service Provider, taking into account the nature of the report, its degree of complexity, the impact on the functioning of the Service and the order of receipt of reports.

9. The Service Provider undertakes to provide the Consumer with Updates to the Digital Service throughout the duration of the Contract for the supply of a Digital Service in a continuous manner.

10. The Customer agrees to cooperate with the Service Provider in the event of an Update, provided that it will be carried out to a reasonable extent and using the least burdensome technical measures.

11. The Service Provider may make a Change to the Digital Service provided continuously for important reasons, including if it is necessary to adapt the Digital Service provided continuously:

• a. to a new technical environment or
• b. to an increase in the number of users or for other important operational reasons.

12. Information about the Change is provided to the Consumer at least 14 days before the implementation of the Changes along with a description of the Changes to the e-mail address that the Consumer indicated during the placement of the Order.

13. In the event of Changes that significantly adversely affect access to or use of the Digital Service provided continuously, the Consumer may terminate the Contract without notice within 30 days from the day the Consumer was informed of the Changes or the Changes were made.

XII. Maintaining the Appropriate Level of Digital Services

1. The Service Provider defines and ensures the availability of the Website, within which it provides Digital Services, at a level of 99% on an annual basis.

2. Regardless of the declared availability of the Website, the Service Provider has the right to introduce technical breaks in the availability of the Service, among others, in situations requiring repair or maintenance of servers, devices necessary for providing the Service, performing software updates, ensuring system security, implementing new technological solutions or changes. The application of a specific level of Website availability is also excluded in the event of a Website failure resulting from force majeure.

3. The Service Provider will inform the Customer of a planned technical break each time, immediately, but no later than 24 hours before the planned technical break, informing the Customer of the planned technical break via e-mail.

4. The Customer may report a failure or inform about other types of technical problems via electronic message to the Service Provider's e-mail address. The Service Provider undertakes actions aimed at resolving the reported problem immediately upon receipt. The deadline for removing the problem is determined each time by the Service Provider, taking into account the nature of the report, its degree of complexity, the impact on the functioning of the Service and the order of receipt of reports.

5. A Customer making a report should provide their identification data and describe the failure or technical problem.

XIII. Statutory Right of Withdrawal from the Contract

1. A Customer who is a Consumer or an Entrepreneur with consumer rights (to whom the provisions of this point apply to the same extent as to a Consumer) may at any time withdraw from the Contract in accordance with the Consumer Rights Act, without giving a reason, by submitting an appropriate statement to the Service Provider within 14 days from the date of conclusion of the Contract for the supply of a Digital Service. To meet this deadline, it is sufficient to send the statement before its expiry.

2. The Customer will also be informed about their rights regarding withdrawal from the Contract through the Instruction on withdrawal from the contract.

3. The Customer may formulate the statement independently or use the Withdrawal Form for this purpose.

4. Upon receipt of the statement of withdrawal from the contract by the Consumer, the Service Provider will send a confirmation of receipt of the statement of withdrawal from the contract to the Consumer's e-mail address.

5. According to the Consumer Rights Act, the right to withdraw from the contract by the Consumer is excluded in the cases specified in Article 38 paragraphs 1 and 2 of the Consumer Rights Act, i.e., among others, in relation to contracts for: the provision of services for which the consumer is obliged to pay the price, if the entrepreneur has fully performed the service with the express and prior consent of the consumer, who was informed before the commencement of the performance that after the performance of the service by the entrepreneur they will lose the right to withdraw from the Contract, and acknowledged it.

6. If, at the express request of the Consumer, the performance of the service for which the Consumer is obliged to pay the price is to begin before the expiry of the deadline for withdrawal from the contract, the Service Provider requires the Consumer to submit a statement containing such an express request and that the Consumer acknowledged the information about the loss of the right to withdraw from the contract upon its full performance by the Service Provider.

7. In the event of withdrawal from a distance Contract, the Contract is considered not concluded.

8. If the Consumer exercises the right to withdraw from the contract after making the request referred to in subsection 6 above, they are obliged to pay for the services performed until the withdrawal from the contract. The amount of payment is calculated proportionally to the scope of the performance provided, taking into account the price agreed in the Contract.

9. Subject to subsection 8 above, the Service Provider will immediately, but no later than within 14 days from the date of receipt of the Consumer's statement of withdrawal from the Contract, return all payments made by them to the Consumer.

10. The Service Provider returns the payment using the same method of payment as the Consumer used, unless the Consumer agrees to another return method, provided that this method will not involve any cost for the Consumer.

XIV. Conformity of the Digital Service with the Contract (Complaints)

1. The Service Provider is liable for the lack of conformity of the Digital Service with the Contract on the terms specified in Articles 43l – 43q of the Consumer Rights Act, towards a Customer who is a Consumer and an Entrepreneur with consumer rights (to whom the provisions of this point apply to the same extent as to a Consumer).

2. Liability under warranty towards Entrepreneurs is excluded.

3. Complaints regarding the Digital Service should be addressed to: Jakub Mańka, ul. Smolna 10, 44 – 200 Rybnik, to the e-mail address: info@reklii.com or by telephone at: +48 664 289 120.

4. In order to efficiently handle the complaint, the Customer is asked to indicate such elements as:

• a. a brief description indicating what the complaint concerns (description of the situation, circumstances of the problem related to the performance of the Service, date of the event);
• b. personal data identifying the Customer, enabling contact and consideration of the complaint.

5. The Service Provider considers the complaint immediately, but no later than within 14 calendar days from the date of receipt of the complaint report by the Service Provider. In the event that the complaint is not accepted, the Customer will be informed of the reasons for rejecting the complaint.

6. In the event of deficiencies in the complaint, the Service Provider may contact the Customer with a request to supplement it to the necessary extent, for which the Customer will have a 7-day deadline from the date of receipt of the request.

7. For the purpose of considering the complaint and determining whether the lack of conformity of the Digital Service with the Contract results from the characteristics of the Customer's digital environment, the Customer is obliged to cooperate with the Service Provider. The Service Provider will ensure that this cooperation takes place to a reasonable extent and using technical measures least burdensome for the Consumer.

8. The Service Provider is liable for the lack of conformity of the Digital Service with the Contract that occurred or became apparent during the time in which, according to the Contract, the Service was to be provided.

9. If the Digital Service is not in conformity with the Contract, the Consumer may demand that it be brought into conformity with the Contract.

10. The Service Provider brings the Digital Service into conformity with the Contract within a reasonable time from the moment they were informed about the lack of conformity and without excessive inconvenience to the Consumer, taking into account the nature of the Service and the purpose for which it is used.

11. The Service Provider may refuse to bring the Digital Service into conformity with the Contract if it is impossible or would involve excessive costs, taking into account in particular the significance of the lack of conformity and the value of the Service in conformity with the Contract.

12. The Consumer may submit a statement on price reduction or withdrawal from the Contract if:

• a. bringing the Service into conformity with the Contract is impossible or requires excessive costs;
• b. the Service Provider has not brought the Service into conformity with the Contract in the manner specified above;
• c. the lack of conformity continues despite an attempt to bring it into conformity;
• d. the lack of conformity is significant enough to justify a price reduction or withdrawal from the Contract without prior use of the protection measure in the form of bringing the Digital Service into conformity with the Contract;
• e. it clearly follows from the Service Provider's statement or circumstances that they will not bring the Digital Service into conformity with the Contract within a reasonable time or without excessive inconvenience to the Customer.

13. The reduced price remains in such proportion to the price resulting from the Contract in which the value of the Service not in conformity with the Contract remains to the value of the Service in conformity with the Contract, taking into account the time in which the Service remained not in conformity with the Contract.

14. The Consumer may not withdraw from the Contract if the lack of conformity of the Digital Service with the Contract is insignificant. It is presumed that the location of the lack of conformity is significant.

15. In the event of withdrawal from the Contract, the Service Provider:

• a. may not use content other than personal data provided or produced by the Consumer during the use of the Service, except for cases specified in legal regulations;
• b. makes available to the Consumer – at their request and at their own expense – within a reasonable time and in a commonly used, machine-readable format, content produced or provided by the Consumer during the use of the Service, other than personal data, unless statutory premises excluding this obligation exist.

16. The refund of the price due as a result of withdrawal from the Contract or price reduction takes place immediately, no later than within 14 days from the date of receipt of the Consumer's statement, using the same method of payment as the Consumer used, unless they expressly agreed to another method of return.

XV. Complaint regarding Electronic Services

1. Any User may submit a complaint regarding Electronic Services provided via the Website, e.g., regarding various types of irregularities in the operation of the Website, tabs, contact form, or Account registration form.

2. The User may submit a complaint in any way chosen by them, via all specified forms of contact: by correspondence at the address: Jakub Mańka, ul. Smolna 10, 44 – 200 Rybnik, to the e-mail address: info@reklii.com or by telephone at: +48 664 289 120.

3. In order to efficiently handle the complaint, the User is asked to indicate such elements as:

• a. a brief description indicating what the complaint concerns (description of the situation, circumstances of the problem);
• b. the date of the described event, which is the cause of the complaint;
• c. personal data identifying the User, enabling contact and consideration of the complaint.

4. The Service Provider considers the complaint immediately, but no later than within 14 days from the date of receipt of the complaint report by the Service Provider.

5. In the event of deficiencies in the complaint, the Service Provider may contact the User with a request to supplement it to the necessary extent, for which the User will have a 7-day deadline from the date of receipt of the request.

XVI. Intellectual Property – Content Available on the Website

1. All content available on the Website, such as the name, domain, logo, descriptions, photos, graphics published on the site, legal documents (Terms and Conditions, Privacy Policy) and all other descriptions and information posted on the Website pages (hereinafter referred to as "Content") - are works within the meaning of the Act on Copyright and Related Rights, are protected by them and have been legally introduced to the Polish market.

2. The Service Provider declares that the economic rights to the works belonging to them are not in any way limited or encumbered by the rights of third parties.

3. The Service Provider declares that, depending on the Content available on the Website, they have the right to grant a license or a further license to use the Content, on rules consistent with the Act on Copyright and Related Rights.

4. For the purposes of these Terms and Conditions, a License constitutes both a license and a further license (sublicense) within the meaning of the Act on Copyright and Related Rights.

5. The Service Provider grants the User, for an indefinite period, a free, territorially unlimited and non-exclusive License to use all the indicated Content referred to in subsection 1 above (hereinafter referred to as: the "Subject of the License").

6. The Service Provider grants the User a License to use the Subject of the License in the following fields of exploitation regarding the use of Content in any form only and exclusively for the User's own personal use, i.e.:

• a. getting acquainted with the Content on the Website as part of using the Website;
• b. printing the Content exclusively for the User's own non-commercial needs;
• c. temporary reproduction of the Content in the device's memory for the purpose of using the Website in accordance with its purpose.

7. Professional License for the content posted on the Website is granted at the moment of entering their pages.

8. The User is not entitled to grant sublicenses within the scope of Licenses granted in accordance with this point of the Terms and Conditions.

9. The User should not, without the consent of the Service Provider, in any way disseminate, modify, make available or in any other way use the Subjects of the License in a way that goes beyond the range defined above.

10. Breaking the rules indicated in this point by the User will constitute a violation of the copyrights of the Service Provider or other entities, which may involve civil and criminal liability.

XVII. Intellectual Property – Content Published on the Website by Organizers and Event Participants

1. Content published by Organizers and Participants within Events – in particular photos, videos, audio works, descriptions, graphics (hereinafter referred to as "Materials") – may be works within the meaning of the Act on Copyright and Related Rights, which means they are protected by them and have been legally introduced to the Polish market.

2. In the event that the Materials published by Organizers and Participants have the characteristics of a work within the meaning of the Act on Copyright and Related Rights, the Organizer and Participant who published the Materials declare that they hold the economic rights to the Materials and they are not in any way limited or encumbered by the rights of third parties.

3. By making the Materials available to the Service Provider, the Organizer and Participant declare that they have the right to grant a license or a further license to use this content, on rules consistent with the Act on Copyright and Related Rights.

4. For the purposes of these Terms and Conditions, a License constitutes both a license and a further license (sublicense) within the meaning of the Act on Copyright and Related Rights.

5. By making the Materials that are a work available to the Service Provider, the Organizer and Participant grant the Service Provider, for an indefinite period, a free, territorially unlimited and non-exclusive License to use all published Materials, in the following fields of exploitation:

• a. recording and reproduction of works in digital form, including saving in server memory and in backup copies;
• b. entering into the memory of computer systems and storage;
• c. public making available of works in such a way that Users having access data can have access to them in a place and at a time chosen by them;
• d. temporary reproduction of works to the extent necessary for displaying, playing or downloading by Participants and the Organizer;
• e. technical processing of works, including compression, format change, creation of thumbnails, cropping to the extent necessary for the correct operation of the Website;
• f. moderating the Materials, in accordance with the law.

6. The User grants the Service Provider a License for the published content at the moment of its successful publication on the Website.

7. The Service Provider is entitled to grant sublicenses within the scope of Licenses granted in accordance with this point of the Terms and Conditions.

XVIII. Information on Out-of-court Dispute Resolution for Consumers

1. Users who are Consumers have the possibility of resolving disputes arising between them and entities other than Consumers in an amicable and out-of-court manner.

2. To resolve disputes in the manner described in this point, the following are used:

• a. a permanent amicable consumer court, through which the User may submit an application for the settlement of a dispute arising from the concluded contract;
• b. the provincial inspector of the Trade Inspection, to whom the Consumer may submit an application for the initiation of mediation proceedings regarding the amicable settlement of a dispute between the Customer and the Service Provider;
• c. the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection, in order to obtain assistance in a matter regarding the contract.

3. Detailed information on out-of-court methods of handling complaints and pursuing claims can be sought by the Consumer on the website http://www.uokik.gov.pl and in the offices and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection.

XIX. Personal Data and Cookies

1. The transmission of personal data by the User through the Website, e.g., the User entering personal data into the Account registration form - causes the Service Provider to become the administrator of these data within the meaning of the regulations on personal data protection (GDPR).

2. The data controller of personal data of Event Participants for the purpose of performing services related to the Participants' participation in the Event is the Organizer, and the Service Provider is the data processor, based on the Data Processing Agreement constituting an Appendix to the Privacy and Cookies Policy.

3. Personal data of the Website User may also be processed through the use of cookies.

4. More information regarding personal data processing and the use of cookies can be found in the Privacy Policy.

XX. Final Provisions

1. The Terms and Conditions are available in Polish.

2. The law applicable to resolving any disputes arising under the Terms and Conditions is Polish law, unless mandatory provisions of law provide otherwise in this regard.

3. In the case of disputes regarding Users who are Consumers or Entrepreneurs with consumer rights, the court with local jurisdiction will be the court with jurisdiction according to the provisions of the Code of Civil Procedure, while in the case of disputes with Users who are Entrepreneurs – the court with local jurisdiction for the Service Provider.

4. The Terms and Conditions may be changed in the event of a change in legal regulations, change of contact details for the Service Provider, introduction of modifications in the scope of customer service, change in the scope of Electronic Services or paid services that affect the provisions in the Terms and Conditions - about which Users will be informed by the Service Provider posting information on the main page of the Website.

5. Changes to the Terms and Conditions will come into force within 14 days from the day of their announcement.

6. When changes to the Terms and Conditions concern the rules related to using and maintaining an Account, Users having an Account will be informed about the changes also by sending an electronic message to the e-mail address where the Account was set up. Users having an Account who do not accept the new content of the Terms and Conditions will be obliged to notify the Service Provider within 14 days from the day they were informed about the change to the Terms and Conditions. Lack of acceptance of the Terms and Conditions is equivalent to the termination of the Contract for the provision of an Electronic Service in the form of maintaining an Account, as a result of which the User's Account will be deleted.

7. A change to the Terms and Conditions cannot affect the rights and obligations arising from contracts concluded before the introduction of changes. For such contracts, the Terms and Conditions in the version accepted by the User at the time of concluding the contract apply.

8. Reproduction or publication of these Terms and Conditions or parts thereof without the written consent of the Service Provider is prohibited.

9. The Terms and Conditions in the current version have been functioning since April 1, 2026.